REFUNDS AND RETURNS POLICY
General Returns
If you are not happy with your product for any reason, seductionscents.com.au will exchange
your purchase providing it is returned to us in its original condition, unopened and undamaged, including
the outer packaging within 14 days of receipt of delivery. The customer shall pay all freight charges.
Defective Items
If goods are faulty, wrongly described, or are not fit for its intended purpose, you may
choose between a complete refund or an exchange.
Return Instructions
- Contact seductionscents.com.au either by email, fax or phone to let us know that you are returning
your item.
- Please print and complete the Return form below and return it with your purchase.
- Ensure the goods are securely wrapped and packaged to prevent damage, enclosed with the completed
Return form. We recommend you post by registered post.
- Send the goods to:
Seduction Scents
PO Box 4127
Narre Warren South Victoria 3805
- As soon as the return has been received, a replacement will be issued for general returns or those
defective requiring a replacement item. For defective returns requiring a refund, a funds transfer
refund will be processed the same day as item is received by us. You will be advised by email or phone
as soon as this has occurred.
Download Your Returns Form Here

Copyright
All trademarks, brand names, product names & company names or logos appearing on this
web site are the property of their respective owners. Seduction Scents does not claim to own any of these
trademarks nor claim that www.seductionscents.com.au is related to, endorsed by, or in any other way
connected or associated with these companies.
PRIVACY POLICY
Respecting your privacy
Seduction Scents recognizes that your privacy is very important to you and that you have a right to
control your personal information. We know that providing personal information is an act of trust and we
take that seriously. Unless you give us explicit consent to act otherwise, the following policy will
govern how we handle your personal information and safeguard your privacy. Seduction Scents is committed to
protecting your personal information and giving you choice in who can use your personal information and how
it can be used.
How we use the information we collect
When you visit our site, there are certain details we require from you to be able to provide our
services. We need to know your name and email address. We also need to know your billing address, telephone
number, and your debit/credit card details.
We gather this information to allow us to process your order. The relevant information is then used to
maximize the effectiveness of our services, and to increase the speed with which transactions are
conducted.
Seduction Scents may from time to time use your personal or corporate information to send you direct
marketing material by email or post.
We will not use or disclose any information about you without your consent, or access your
communications on our website, unless:
- Required by law;
- We believe it necessary to provide you with a service which you have requested;
- To implement our terms of use; or
- To protect the rights or property of Seduction Scents.
By ordering online and confirming your acceptance of our terms and conditions, you declare that you are the
person named on the credit card and have permission to use it. If we believe an order is fraudulent, we may
release your details to the appropriate authorities.
Seduction Scents and its affiliates recognize the trust you place in us when you give us personal
information. In order to deliver the service you have requested we may sometimes share your personal
information with an affiliate or with a service partner (such as our couriers or mailing houses). We will
not give any of your personal information to advertisers or any other organisation without your express
consent.
Promotional email
If you are receiving promotional information about Seduction Scents and do not wish to receive this
information any longer, you may remove your name from our list either by following the 'unsubscribe' link
in our newsletter , or emailing us at
perfumes@seductionscents.com.au and asking to be removed from our mailing list. Removal will be within
24 hours of your request.
Storage & security of your personal information
Seduction Scents will endeavour to take all reasonable steps to keep secure any information which we
hold about you, and to keep this information accurate and up to date. Your information is stored on secure
servers that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems
are obliged to respect the confidentiality of any personal information held by us. However, we will not be
held responsible for events arising from unauthorised access to your personal information. You can also
play an important role in keeping your personal information secure, by maintaining the confidentiality of
any password and accounts used on this website. Please notify us immediately if there is any unauthorised
use of your account by any other Internet user or any other breach of security.
We have in place various security procedures to safeguard your personal information, including secure
server software for encryption of your credit card information, and digital server identity technology to
ensure that your connection to us is secure. Firewalls are used to block unauthorized traffic to our
servers.
Links to other websites
We provide links to other websites. These linked sites are not under the control of us, and we cannot
accept responsibility for the conduct of companies linked to our website. Before disclosing your personal
information on any other website, we advise you to examine the terms and conditions of using their
websites. Please note that separate privacy policies apply to the use of sites linked to ours. Before
disclosing your personal information to any linked sites you should read the relevant policy or terms of
use.
What do if you have a problem or question
If we become aware of any ongoing concerns or problems with our site or any linked sites, we will take
these issues seriously and work to address these concerns. If you have any further queries relating to our
privacy policy, or you have a problem or complaint, please contact us at perfumes@seductionscents.com.au
Alterations to policy
From time to time, our policies will be reviewed and may be revised. We reserve the right to change our
privacy policy at any time and notify you by posting an updated version of the policy on this website.
Privacy of children
It is important that any information provided or purchases made by children have the consent of parents
or guardians.
Your consent
By submitting your information you consent to the use of that information as set out in this policy. We
welcome your views about our web site and privacy policy. If you would like to contact us with any queries
or comments please send an email to:
perfumes@seductionscents.com.au
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